{"id":3,"date":"2025-11-27T09:01:32","date_gmt":"2025-11-27T09:01:32","guid":{"rendered":"http:\/\/localhost\/AV\/?page_id=3"},"modified":"2026-04-23T12:37:38","modified_gmt":"2026-04-23T04:37:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/alphasixtest2.com\/av\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\r\n

Privacy Policy (PDPA)<\/strong><\/p>\r\n

Absolute AV Pte Ltd<\/strong><\/p>\r\n

At Absolute AV Pte Ltd<\/strong> (\u201cAbsolute AV<\/strong>\u201d, \u201cwe<\/strong>\u201d, \u201cour<\/strong>\u201d, or \u201cus<\/strong>\u201d), we are committed to safeguarding your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (\u201cPDPA\u201d)<\/strong>.<\/p>\r\n

This Privacy Policy explains how we collect, use, disclose, process, and protect your personal data when you interact with us through our website, ecommerce platforms, and services.<\/p>\r\n

    \r\n
  1. Definition of Personal Data<\/strong><\/li>\r\n<\/ol>\r\n

    \u201cPersonal Data<\/strong>\u201d refers to any data, whether true or not, about an individual who can be identified:<\/p>\r\n

      \r\n
    • from that data; or<\/li>\r\n
    • from that data together with other information to which we have or are likely to have access.<\/li>\r\n<\/ul>\r\n
        \r\n
      1. Collection of Personal Data<\/strong><\/li>\r\n<\/ol>\r\n

        We may collect personal data from you or your authorised representatives through various channels, including but not limited to:<\/p>\r\n

          \r\n
        • When you purchase or enquire about our products and services<\/li>\r\n
        • When you submit forms via our website or ecommerce platform<\/li>\r\n
        • When you contact us via email, phone, or online forms<\/li>\r\n
        • When you subscribe to newsletters or marketing communications<\/li>\r\n
        • When you participate in promotions, surveys, or events<\/li>\r\n
        • When you request quotations, proposals, or technical support<\/li>\r\n
        • When you enter into contracts or service agreements with us<\/li>\r\n
        • When you interact with our website (including via cookies and analytics tools)<\/li>\r\n
        • When we receive your data from business partners, vendors, or referrals<\/li>\r\n<\/ul>\r\n

          Where you provide personal data of third parties, you represent that you have obtained their consent.<\/p>\r\n

            \r\n
          1. Purpose of Collection, Use and Disclosure<\/strong><\/li>\r\n<\/ol>\r\n

            We may collect, use, and disclose your personal data for the following purposes:<\/p>\r\n

            Service & Business Operations<\/strong><\/p>\r\n

              \r\n
            • Processing orders, payments, and deliveries<\/li>\r\n
            • Providing AV solutions, installations, and maintenance services<\/li>\r\n
            • Managing customer accounts and support requests<\/li>\r\n
            • Performing billing, invoicing, and collections<\/li>\r\n<\/ul>\r\n

              Communication & Marketing<\/strong><\/p>\r\n

                \r\n
              • Sending service updates, quotations, and project communications<\/li>\r\n
              • Providing marketing materials, promotions, and product updates<\/li>\r\n
              • Conducting customer satisfaction surveys and feedback collection<\/li>\r\n<\/ul>\r\n

                Operational & Compliance<\/strong><\/p>\r\n

                  \r\n
                • Internal record keeping and administrative purposes<\/li>\r\n
                • Compliance with legal and regulatory obligations<\/li>\r\n
                • Risk management, fraud prevention, and security<\/li>\r\n<\/ul>\r\n
                    \r\n
                  1. Disclosure of Personal Data<\/strong><\/li>\r\n<\/ol>\r\n

                    We do not sell or trade<\/strong> your personal data. However, we may disclose your data to:<\/p>\r\n

                      \r\n
                    1. Service Providers<\/strong><\/li>\r\n<\/ol>\r\n
                        \r\n
                      • IT vendors, system integrators, and cloud service providers<\/li>\r\n
                      • Logistics, delivery, and installation partners<\/li>\r\n
                      • Professional advisers (legal, financial, auditors)<\/li>\r\n<\/ul>\r\n

                        All third parties are required to maintain confidentiality and comply with PDPA obligations.<\/p>\r\n

                          \r\n
                        1. Business Transfers<\/strong><\/li>\r\n<\/ol>\r\n

                          In the event of mergers, acquisitions, or restructuring, personal data may be transferred as part of business assets.<\/p>\r\n

                            \r\n
                          1. Legal Requirements<\/strong><\/li>\r\n<\/ol>\r\n

                            Where required by law, regulation, or authorities (e.g., government agencies, law enforcement).<\/p>\r\n

                              \r\n
                            1. Protection & Security<\/strong><\/li>\r\n<\/ol>\r\n

                              To prevent fraud, protect rights, or ensure safety of individuals and organisations.<\/p>\r\n

                                \r\n
                              1. Consent<\/strong><\/li>\r\n<\/ol>\r\n

                                By engaging with us, submitting your information, or using our website\/services, you are deemed to have consented to the collection, use, and disclosure of your personal data as outlined in this Policy.<\/p>\r\n

                                  \r\n
                                1. Withdrawal of Consent<\/strong><\/li>\r\n<\/ol>\r\n

                                  You may withdraw your consent at any time by contacting us in writing.<\/p>\r\n

                                  Please note that withdrawal may affect our ability to:<\/p>\r\n

                                    \r\n
                                  • Provide products or services<\/li>\r\n
                                  • Fulfil contractual obligations<\/li>\r\n<\/ul>\r\n
                                      \r\n
                                    1. Access and Correction of Personal Data<\/strong><\/li>\r\n<\/ol>\r\n

                                      You may request to:<\/p>\r\n

                                        \r\n
                                      • Access your personal data<\/li>\r\n
                                      • Correct or update your personal data<\/li>\r\n<\/ul>\r\n

                                        Requests should be submitted in writing to our Data Protection Officer.
                                        A reasonable administrative fee may apply.<\/p>\r\n

                                          \r\n
                                        1. Data Retention<\/strong><\/li>\r\n<\/ol>\r\n

                                          We retain personal data only for as long as necessary:<\/p>\r\n

                                            \r\n
                                          • To fulfil the purposes outlined in this Policy<\/li>\r\n
                                          • For legal, regulatory, and business requirements<\/li>\r\n<\/ul>\r\n

                                            After which, data will be securely deleted or anonymised.<\/p>\r\n

                                              \r\n
                                            1. Protection of Personal Data<\/strong><\/li>\r\n<\/ol>\r\n

                                              We implement reasonable security measures including:<\/p>\r\n

                                                \r\n
                                              • Access controls and authentication<\/li>\r\n
                                              • Secure servers and encryption where applicable<\/li>\r\n
                                              • Internal data protection policies and staff training<\/li>\r\n<\/ul>\r\n

                                                However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.<\/p>\r\n

                                                  \r\n
                                                1. Cookies and Website Tracking<\/strong><\/li>\r\n<\/ol>\r\n

                                                  Our website may use cookies and analytics tools to:<\/p>\r\n

                                                    \r\n
                                                  • Enhance user experience<\/li>\r\n
                                                  • Track website usage and performance<\/li>\r\n
                                                  • Improve our services<\/li>\r\n<\/ul>\r\n

                                                    You may disable cookies via your browser settings, though this may affect functionality.<\/p>\r\n

                                                      \r\n
                                                    1. Third-Party Websites<\/strong><\/li>\r\n<\/ol>\r\n

                                                      Our website may contain links to third-party websites.
                                                      We are not responsible for their privacy practices and encourage you to review their policies separately.<\/p>\r\n

                                                        \r\n
                                                      1. IP Address & Usage Data<\/strong><\/li>\r\n<\/ol>\r\n

                                                        We may collect:<\/p>\r\n

                                                          \r\n
                                                        • IP addresses<\/li>\r\n
                                                        • Browser type<\/li>\r\n
                                                        • Access times and pages visited<\/li>\r\n<\/ul>\r\n

                                                          This information is used for:<\/p>\r\n

                                                            \r\n
                                                          • System administration<\/li>\r\n
                                                          • Analytics and performance improvements<\/li>\r\n<\/ul>\r\n
                                                              \r\n
                                                            1. Data Protection Officer (DPO)<\/strong><\/li>\r\n<\/ol>\r\n

                                                              For any enquiries, requests, or complaints regarding personal data, please contact:<\/p>\r\n

                                                              Data Protection Officer<\/strong>
                                                              Absolute AV Pte Ltd
                                                              Email: contactus@absoluteav.sg<\/em><\/p>\r\n

                                                                \r\n
                                                              1. Updates to this Policy<\/strong><\/li>\r\n<\/ol>\r\n

                                                                We may update this Privacy Policy from time to time to reflect:<\/p>\r\n

                                                                  \r\n
                                                                • Changes in legal requirements<\/li>\r\n
                                                                • Business or operational changes<\/li>\r\n<\/ul>\r\n

                                                                  Updates will be published on our website. Continued use of our services constitutes acceptance of the updated policy.<\/p>\r\n

                                                                    \r\n
                                                                  1. Governing Law<\/strong><\/li>\r\n<\/ol>\r\n

                                                                    This Policy shall be governed by and construed in accordance with the laws of Singapore.<\/p>","protected":false},"excerpt":{"rendered":"

                                                                    Privacy Policy (PDPA) Absolute AV Pte Ltd At Absolute AV Pte Ltd (\u201cAbsolute AV\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d), we are<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/alphasixtest2.com\/av\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alphasixtest2.com\/av\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alphasixtest2.com\/av\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alphasixtest2.com\/av\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alphasixtest2.com\/av\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/alphasixtest2.com\/av\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":3493,"href":"https:\/\/alphasixtest2.com\/av\/wp-json\/wp\/v2\/pages\/3\/revisions\/3493"}],"wp:attachment":[{"href":"https:\/\/alphasixtest2.com\/av\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}